![]() ![]() These situations do happen and we are experienced in resolving damage claims. We want this to be as painless as possible. Please call us when you need assistance in resolving a damage claim. Please see our freight policy for items that ship via freight truck. Digital photos of any damage or defects are always helpful and may be required to successfully process your return. Please DO NOT install your order if you receive it damaged or allow it to be installed, as we may not be able to replace damaged orders that have been installed on your vehicle. Please save all boxes and packing material for inspection by the shipping company. If you accept delivery from UPS or FedEx and find it is damaged, please call us immediately at 32 If a package is delivered to you in damaged condition, you have the option of refusing delivery of a package with obvious damage. ![]() Most of the items you will purchase from us will be shipped using UPS or FedEx ground. Sometimes there's an easy solution!Īll items that are shipped are in new and unused condition. Please call our tech line at 32 before initiating a return or exchange so we can determine the best solution to your problem.
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